FAQ
General
Katerk products combine the practicality of household tools with the fun and flexibility of DIY, enabling effortless repairs, home projects, and creative activities for the whole family.
Our rotary tool is designed for DIY projects and household tasks. It cannot cut thick metal, and cutting thick wood may require several passes. This tool is ideal for crafting, small repairs, and creative projects, but it is not meant for heavy-duty industrial cutting.
Higher-powered versions of our tools offer smoother operation and slightly faster performance for DIY tasks. All versions are designed for household and crafting projects, so while higher power may feel more efficient, the core functionality and versatility remain the same.
Shipping
Most orders arrive in 15–30 business days, depending on your location and customs process.
No worries — shipping is free, and no customs duties or extra fees will be charged.
We only accept free returns for quality issues. For non-quality reasons, return shipping costs are the buyer’s responsibility.
Please record an unboxing video and contact us within 24 hours of delivery at katerk.marketing2@gmail.com. We’ll help you right away.