Terms of service

OVERVIEW

This website/application is operated by the Katerk team. Throughout the website/application, the terms "we," "us," and "our" refer to the Katerk team. Katerk offers this website/application, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

By visiting our site and/or purchasing something from us, you engage in our "Service." You agree to be bound by the following terms and conditions ("TERMS AND CONDITIONS," "Terms"), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These TERMS AND CONDITIONS apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

 

Please read these TERMS AND CONDITIONS carefully before accessing or using our website/application. You agree to be bound by these TERMS AND CONDITIONS by accessing or using any part of the site. If you do not agree to all the terms and conditions of this agreement, you may not access the website/application or use any services. If these TERMS AND CONDITIONS are considered an offer, acceptance is expressly limited to these TERMS AND CONDITIONS.

 

Any new features or tools added to the current store shall also be subject to the TERMS AND CONDITIONS. You can review the most current version of the TERMS AND CONDITIONS at any time on this page. We reserve the right to update, change or replace any part of these TERMS AND CONDITIONS by posting updates and/or changes to our website/application. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website/application following the posting of any changes constitutes acceptance of those changes.

 

SECTION 1 - ONLINE STORE TERMS

 

By agreeing to these TERMS AND CONDITIONS, you may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 - GENERAL CONDITIONS

 

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website/application through which the Service is provided, without written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

 

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. It should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

 

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

 

Certain products or services may be available exclusively online through the website/application. According to our Return Policy, these products or services may have limited quantities and are subject to return or exchange only.

We have made every effort to display colors and images of our products that appear at the store as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right but are not obligated to limit the sales of our products or Services to any person, geographic region, or jurisdi

FAQ

General

Katerk products combine the practicality of household tools with the fun and flexibility of DIY, enabling effortless repairs, home projects, and creative activities for the whole family.

Our rotary tool is designed for DIY projects and household tasks. It cannot cut thick metal, and cutting thick wood may require several passes. This tool is ideal for crafting, small repairs, and creative projects, but it is not meant for heavy-duty industrial cutting.

Higher-powered versions of our tools offer smoother operation and slightly faster performance for DIY tasks. All versions are designed for household and crafting projects, so while higher power may feel more efficient, the core functionality and versatility remain the same.

Shipping

Most orders arrive in 15–30 business days, depending on your location and customs process.

No worries — shipping is free, and no customs duties or extra fees will be charged.

We only accept free returns for quality issues. For non-quality reasons, return shipping costs are the buyer’s responsibility.

Please record an unboxing video and contact us within 24 hours of delivery at support01@katerk.com. We’ll help you right away.